Frequently Asked Questions
Where is your clinic location?
Our consultations and sessions are virtual (online), which means our services are available to you wherever you are located, even if you do not live in Perth, Western Australia.
Face-to-face sessions are available to clients who are 1) under our eating disorder recovery program, 2) are residing in Perth and 3) require in-person sessions. Travelling fee will be included and this will be discussed prior to you starting your program.
Do you offer nutrition consultation packages?
We understand that to make dietary and lifestyle changes takes time and support. We have both three and six-months packages are available. These packages include email support, to help you reach your health goals and improve your relationship with food, body and exercise.
What is the eating disorder recovery coaching program?
This recovery program is a six months program, designed to support you in navigating difficult situations, without eating disorder behaviours.
It includes a total of eight sessions (60-minutes long each). If you reside in Perth and would like some sessions to be in-person, this can be arranged. Each session has a topic of focus to help you cover key aspects of recovery. However, we understand each person have different needs and are at different stages of recovery. Hence, we offer options to match your needs.
Examples of what session would look like may include:
Work towards treatment goals together.
Accompanying you in cooking, shopping trips, other activities or outings.
Exploring strategies to strengthen your healthy self.
Practising strategies as discussed in real settings.
Exploring thoughts, feelings or relationship with food and so forth.
Providing meal support and appropriate meal challenges or food exposure (including post-meal debrief and activities).
Practising together intuitive eating skills.
We understand that eating disorder ‘operates’ outside of sessions. We know the value of having on-call support to help interrupt or stop eating disorder behaviours. Hence, we offer email, text and phone support. The level of support and helpful boundaries will be discussed together.
Please note that we do not treat eating disorders but work as part of your overall support system, to help you overcome and recover. If you have any other enquiries, please get in touch with us. Alternatively, book a free introductory call.
Fees & Payment
Our initial consultation fee is $200 (60 minutes) and standard sessions are $100 (30 minutes). For price of packages and programs, please contact us so that we can arrange an introductory call and provide you a quote to match your needs.
For consultations, pre-payment is required. Three days prior to your appointment, a email reminder will be sent, which will include a payment link. As for packages and programs, payment options include upfront or monthly payment, as per contract agreement. You will be able to make payment online via an email link or auto-payment upon SMS-authorization.
Cancellation Policy
If you are unable to keep your appointment, please provide us with at least 48-hour notice. This allows an opportunity for other clients in need to have your appointment slot. Cancellations without adequate notice will incur a $50 fee. (If you are on a one-to-one program, please refer to the Terms and Conditions outlined in your Program Contract and Agreement.)